Part II-Behind the Scenes: JLL’s Property Management [INTERVIEW]

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Part two of our two part interview blog series featuring Linda Aronson, JLL’s Managing Directior, Tri-State Property Management. 

Missed part one or need a refresher? Read it here

  1. How do you ensure you have the right people on your team to bridge the gap between ownership and tenants?

Our team members are continuously meeting individuals in the market who are interested in joining JLL. From these meetings we create a bench of prospective talent who have been vetted for future opportunities to join JLL. If an opportunity becomes available, we follow up and an onboarding process will eventually commence.

NJ Property Management2. What skills are important for someone to possess if they are interested in a career in property management?

For someone who is interested in following the property manager career path, critical thinking is important, as well as having strong project management and communication skills. This person needs to be able to drive value, and that’s a differentiator for being a great property manager.

The property manager essentially functions as the CEO of a building, and as such needs to understand all aspects of their property. A good property manager should understand the investment strategy of the owner and then execute a management strategy to support it.

3. What steps should someone take if they want to start a career in property management?

One of the best ways to get started on the career path is as a property administrator (PA). The PA supports the general manager and is often the first point of contact at the property for tenants and vendors. The property administrator juggles multiple tasks throughout the day, including contract management, tenant relations initiatives and accounts payable processes. The PA also troubleshoots throughout the day by managing tenant requests in a timely manner.

A special thank you to Linda for taking the time to discuss what it takes to make it in property management.

The next time you find yourself wondering who makes sure the elevators in your building are working, who made sure the temperature in your office is comfortable, and who ensured the grounds are well manicured in spring, know there is a property management team working hard behind the scenes.

Information about JLL’s property management services and professional leadership can be found here.

Follow @JLLProperty on Twitter for updates and news on the latest trends in property management and to check out available positions! Follow @aronson_linda to hear the latest property management insights.



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